"How could we improve your experience in the future?"

posted Jul 12, 2011, 6:36 PM by Ezra Kenigsberg   [ updated Jul 12, 2011, 7:28 PM ]
Just got a Salesforce Support survey asking "How could we improve your experience in the future?".

That's easy: please remove the human factor from frequently-needed feature requests! 

Support could pretty easily set up a portal where administrators would
  1. submit requests for common feature activations (eg, multi-currency, audit fields, default product price & quantity),
  2. read about the repercussions such feature activation entails,
  3. accept or decline, and
  4. GET THE FEATURE ACTIVATED, quickly, with a minimum of further human intervention, if they choose "accept" in step 3.
Come on guys, this isn't hard. And it would save a lot of time for everyone.

Vote for it on IdeaExchange: http://tinyurl.com/AutomateFeatureRequests
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