Q: "How do I create an icon that starts a Lync conversation with a specific individual?" A: Create a new shortcut (say, on your desktop) that points at your intended recipient using the prefix "sip:" (without the quotation marks), like this:
(Bonus weird coincidence: the sample email address in Matt's screenshot has the @dell.com domain. I work for Dell, but I've never met or communicated with the guy.) |